See also: Statement of Purpose

I've stopped receiving Take Five for Faith! What happened?

If this applies to you, here are some steps you can take to try and fix the problem:

  1. Check your spam/junk mail folder

    Sometimes the solution is as simple as that: the spam detection feature of your email program is being over-diligent, and you will find our newsletters tucked away in the junk mail folder. If so, select all the TQC newsletters and look for the button to click to let the program know that they are not spam. Often this is enough to let the program know that these are emails you are interested in.

  2. Add to your contacts and/or Safe Sender list

    This is known as whitelisting, and on many email programs is achieved by a combination of removing mails from the junk mail folder, and adding the sender address to a list of known good addresses. See instructions for:


    Yahoo! Mail (hotmail)


  3. Let us know there is a problem.

    Email us at, and Cc to, with "blocked" in the subject line. We will get in touch to see if you need help carrying out the following steps. If you don't hear from us within 24 hours, it's time to call us on 800-942-2811.

  4. Ask your IT department to unblock/whitelist all mails coming from

    If you are part of an academic or religious institution, it is possible that your organization's network administrators are unwittingly preventing you from receiving our newsletters, or may alternatively be able to help you carry out other steps in this guide. We are happy to answer any of their questions, or help in any way we can to re-establish delivery.

  5. Ask your ISP to unblock/whitelist all mails coming from

    Your ISP, or Internet Service Provider, are the people who you pay (or who your organization pays) for your connection to the internet. They may have subscribed to a spam prevention service, in which case it is important that we learn which service they are using so that we can register with them to ensure that our newsletters get through to our subscribers. If you can put us in touch with your ISP, that will be a great help.

Once again we apologize for any inconvenience that our attempts to improve service may have caused, and would like to express our appreciation for your support and patience.

Patrice Tuohy

TrueQuest Communications LLC
Publishers of these award-winning online resources: |
The Monadnock Building, 53 West Jackson Blvd., Ste. 1140, Chicago, IL 60604-3619
800.942.2811 (toll-free) | 312.356.9900 (local) | 312.356.9903 (fax)

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